![]() ![]() Explain the reasons for your criticisms and why they’re important.Don’t make it the person make it about their behavior.“This month, I’d like you to send me the report three days before the deadline.” “Because of the delays, I didn’t manage to complete the summary report.” Talk about the negative effects of the negligence.“You were late with the report twice this quarter.” If you choose the first option, stick to this list of tips: They’ll probably complain to the rest of your team and officially name you a… well, you can imagine what they’d name you.īefore you speak, steady yourself, gauge your own attitude and make a conscious decision about what kind of reaction you wish to evoke: understanding and improvement or anxiety and resentment. The wrongdoer isn’t considering options to make up for the mistakes, but ways to relieve their pain. What you’ll achieve instead is a sour atmosphere and even more friction. If you make the above or similar remarks and expect improvement, it’s not going to happen. “I heard you were unhappy about that new employee appraisal system.” “That is definitely not what we are going to do. “Where were you at 10:00 this morning?” (You already know your junior assistant was out of office dealing with private matters.) Asking a question when you already know the answer.“If it weren’t for your crippled wife, I’d kick you out in no time.” “This is how you repay me for sticking up for you?” We would have finished the project long ago if you didn’t pick everything apart.” “You always have to undermine everything. I hope that my mention of this situation in front of the board of directors will finally force you to solve the persisting problem.” Smith is incompetent to deal with a task. “Before we conclude the meeting, I’d like to discuss one more issue. The most common sins we commit when we’re annoyed with a coworker: Language is a strong conductor of messages and catalyst of emotions, and your choices of expression are vast. Instead, people will be busy deciding how to react to your innuendo. While you can share your message in a number of ways, some can obscure what you’re saying. Spontaneous, heated squabbles damage your credibility and respect. ( Click here to tweet this thought.) Your career can be shaped by how you deal with a dispute, confrontation or crisis. Have you ever had to confront a colleague or teammate? How did you manage to express yourself? Was the result as you expected?Ĭommunication is everything. ![]()
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